United Adjustment ServiceUnited Adjustment Service
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United Adjustment Service has been a family owned collection agency for 35 years. In 1980, my grandfather had an idea to start his own business. That idea became a reality when he moved to Southern Illinois and started United Adjustment Services, Inc.  My father and grandfather ran the business for many years. In 2002, after serving our country, I came back to Southern Illinois. I decided to start working for our family business. I became the office manager and always managed with the customer service being our main focus. In 2012, I became in the CEO of United Adjustment Service, Inc. I am very proud to carry on my fathers and grandfathers legacy.

Throughout the years, and still to this day, the business has thrived because of our basic principles. My grandfather and father were always customer service orientated. I continue to strive for the highest level of customer service in the industry. We always treat individuals with care, dignity and the upmost professionalism.

— Justin Halteman, President

 

Customer Service

Using a professional customer service approach, our representatives are trained to work with your debtors to satisfy the balances owed to you.

While the goal is payment in full on all accounts, United Adjustment does not use fear or intimidation during the collection process. We educate the debtor on their options, and the consequences for each option for resolving their debt. The result is more money successfully returned to our clients and less questions and complaints from debtors during the collection process.

Professional, Courteous, Well Trained, Experienced Staff

Full compliance with HIPPA and FDCPA Regulations

Early Out Program

Our early out programs can start as early as Day 1, beginning with our Patient Friendly statements. These statements are designed to explain patient charges in a concise and clarifying way to the guarantor. Therefore the patient can understand how the final balance is derived without any confusion, which minimizes frequent calls to the billing office and prompts payment faster.

Integrated Collection Process

We will Integrate our collection process into yours providing a smooth transition for your business.

No Recovery, No Fee

Technology & Resources to Provide Efficient Recovery of Delinquent Debt

“Please take the time to give us a call at (618) 549-7075. I assure you that my staff and I will provide the solutions you have been seeking. I look forward to hearing from you.”

— Justin Halteman, President

 

OVER 35 YEARS OF DEDICATION

Professional Credentials

Here at United Adjustment Service we pride ourselves on our standards. Our reputation for honest and reliable business built over the years has been tested, proven, and displayed in each of the organizations we’re a part of.
Below are a few links that may help give more information to some of the groups we support.

 

Contact Us

At UAS we strive to provide our clients the best debt collection service possible.


Collection Support

Our collection agents reach out to your customers to collect payment for over due bills, loans or other payments. Our agents act as the liaisons between creditors and customers while also managing over due accounts.

Monday - Friday

Companies can benefit from collection services in many ways. Our agents can review terms of sale or loan documents, determine if debts can be collected, locate customers for payment, and manage records.